Privacy Policy
Your privacy matters to us. This privacy policy clearly explains how we collect, use, and protect your personal information—so you always know exactly what to expect when interacting with our website or services.
Introduction
We respect your privacy and are committed to protecting your personal data. This comprehensive privacy policy explains in detail how we collect, process, protect, and handle your personal information in accordance with the General Data Protection Regulation (GDPR).
Information We Collect We may collect and process the following data:
Personal identification information such as name, email address, phone number, and other details provided voluntarily through our website forms, emails, or direct communication.
Technical data, including IP address, browser type and version, operating system, and other technology on the devices you use to access our website.
Usage data, such as information about how you use our website, products, and services, including page visits, duration of visits, and referral source.
Marketing and communications data, including preferences in receiving marketing materials from us.
How We Use Your Data
We use your personal data for the following purposes:
To respond to your inquiries, provide customer support, and manage business communications.
To perform analysis and understand how users interact with our website, aiming to enhance user experience and service offerings.
To send marketing communications, where you have explicitly opted-in to receive such communications.
To comply with legal obligations and protect against legal claims.
Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze usage, and assist in our promotional and marketing efforts. You have full control to manage or disable cookies in your browser settings.
Third-Party Services and Data Sharing
We employ third-party service providers for website analytics, hosting, marketing, and communication. Third parties may have access to your personal data exclusively to perform their services on our behalf and are contractually obligated to keep your information secure and confidential.
Legal Basis for Processing Data
We process personal data under the following legal bases:
Your consent, where explicitly provided.
Performance of a contract with you or to take steps at your request prior to entering into a contract.
Compliance with legal or regulatory obligations.
Our legitimate interests, provided your interests and fundamental rights do not override those interests.
Your Rights Under GDPR
Under GDPR, you have the right to:
Request access to your personal data and obtain copies.
Request rectification of inaccurate or incomplete data.
Request erasure of your personal data under certain circumstances.
Object to or restrict the processing of your data.
Request the transfer of your data to another entity.
Withdraw consent at any time, without affecting the legality of prior processing.
To exercise any of these rights, please contact us using the details provided below.
Data Security
We have implemented appropriate technical and organizational measures designed to secure your data against unauthorized access, loss, alteration, disclosure, or destruction.
Data Retention
Data Retention We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
International Data Transfers
Where necessary, your personal data may be transferred and stored outside of the European Economic Area (EEA). In such cases, we ensure appropriate safeguards and compliance with GDPR standards are maintained.
Limitation of Liability
While we make every reasonable effort to safeguard your data, we cannot guarantee the absolute security of data transmitted to our website or stored electronically.
You acknowledge that the transmission of information over the internet carries inherent risks, and we accept no liability for data breaches or unauthorized access beyond our control.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. All updates will be clearly posted and indicated on this page.
Contact Us
For any questions, concerns, or requests regarding your data or this policy, please do not hesitate to reach out to us at hello@digiheld.com.